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CUSTOMER SERVICE
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Contact:
Dawn Brocco Knitwear Designs
352 Hommelville Rd.
Saugerties, NY 12477
Phone: (845) 246-7480 (Mon.- Fri. 11am-7pm EST ONLY)
Fax: (845) 246-7480
Email: dawn@dawnbrocco.com
How to Order:
- Use the shopping cart and securely check out using Visa, Mastercard or American Express. Postage has been calculated using the method which gives the closest to actual postage costs, for US customers. Overseas customers, see Shipping Costs below.
Cash-funded Paypal (no e-checks or credit cards) is also now accepted.
- Call (845) 246-7480 (Mon.- Fri. 11am-7pm EST ONLY) with your credit card information.
- Fax your order to (845) 246-7480. Include your credit card info.
- If you wish to pay by check or money order, email your order to me, then,
after receiving my confirmation email, with total including shipping, print
2 copies of my order form and fill them in. Click here for an order form. Keep
one copy for your records. Send your payment, with the other copy to:
Dawn Brocco Knitwear Designs
352 Hommelville Rd.
Saugerties, NY 12477
Please make the check out to: Dawn Brocco Knitwear Designs
If ordering Heels and Toes Gazettes Do NOT make the check out to Heels and Toes Gazette!
Shipping Costs:
Feel free to email me to inquire about postage costs for your intended mail order, before ordering. In the US shipping costs approximately $0.63/1 pattern, plus .24 each additional pattern, First Class Mail.
Overseas shipping is Airmail Letter Post and can begin at $2.55. The shopping cart ONLY adds US postage to orders. I will email you with the correct overseas postage costs, before processing your order. The PDF pattern version is an ideal postage-saving option for overseas knitters.
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